What actually happens when I call?
You speak with a real person on our admissions team, any hour of the day. They ask a few questions about what is going on, check your insurance, and tell you honestly what level of care they would recommend. There is no pressure and no commitment. Calling is not agreeing to anything.
What is medical detox like at Allure Detox?
Medical detox is an inpatient level of care. You stay at our facility while your body clears drugs or alcohol, with nurses and behavioral health technicians monitoring you around the clock. We use FDA-approved medications to manage withdrawal symptoms, and our clinical team checks in daily to adjust your plan.
Why can’t I just detox at home?
For some substances, unsupervised withdrawal is genuinely dangerous. Alcohol and benzodiazepine withdrawal can trigger seizures and other complications with little warning. Medical detox removes that risk: symptoms are treated as they appear, and a team is beside you through the hardest days.
Is detox covered by health insurance?
In most cases, yes, though details vary by plan. We work with most major carriers, including Blue Cross Blue Shield (including BlueCard plans), Aetna, Cigna, UnitedHealthcare and Tricare. We are not able to accept Medicaid or Medicare at this time. The fastest way to find out is to verify your insurance online or call us at any hour.
How long will I be in detox?
It depends on the substance and your history with it. Alcohol withdrawal usually stabilizes within about a week, opioid withdrawal peaks early and eases over several days, and benzodiazepines often require a slower, medically managed taper that can run two weeks or more. Our medical team sets the pace based on how your body responds, not a fixed calendar.
Do you treat mental health conditions alongside addiction?
Yes. Dual diagnosis care is built into detox at Allure, because anxiety, depression and trauma so often sit underneath substance use. Our behavioral health staff begin addressing the mental health side while you stabilize physically, so the plan you leave with treats the whole person. We are an inclusive provider, including affirming care for LGBTQ clients.
Do people travel for treatment?
Yes. Many of our clients travel to us for a fresh start away from the environment where substance use took hold. Our admissions team coordinates travel logistics and can arrange pickup, so distance is rarely the obstacle families expect.
What happens after detox?
Detox handles the physical dependence. Lasting recovery takes continued treatment. Before discharge we arrange your next level of care, whether that is residential treatment, PHP, or intensive outpatient care, including programs across our multi-state network of sister facilities. Discharge planning starts on day one, and every client leaves with peer-support connections and overdose education with naloxone.
I am calling about someone I love. Where do I start?
Call us yourself. You do not need them on the line. Most calls come from a parent, partner or friend. We will help you understand the options, check their insurance, and talk through how to have the conversation with them.